Virgin: the world’s best passenger complaint letter?

I happened to read a complaint letter that was sent to Sir Richard Branson a while a go.

The letter which is currently being emailed globally is considered by many to be the world’s funniest passenger complaint letter as you can find out below:

Dear Mr Branson

REF: Mumbai to Heathrow 7th December 2008

I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years.

This latest incident takes the biscuit. Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at the hands of your corporation.

Read the rest of the letter here.

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